Using ISO accredited transporters helps Caspian's Boyd sleep easier

TRANSPORT OPERATORS who have ISO9002 certification are generally the ones who give top satisfaction in delivering the goods.
They are the ones we target for the majority of our loads, says Caspian Freight m.d. Boyd Naidoo. In the long run you will find you have fewer problems, and far fewer claims dealing with them.
There are times, of course, when the route undertaken or the availability of space belongs to someone who does not have this type of accreditation. That doesn't mean the operator is unreliable. But when you get your client's consignment loaded on the vehicle of someone who holds an ISO certificate, you have far more restful nights.
With 27 years of experience in the forwarding business behind him, Naidoo says that today's exporter has few problems with which to contend, but sees room for considerable improvement in the field of imports.
It would really help if things could move faster, especially through the customs control areas, he says. At one stage it took up to five days to get a consignment cleared in Durban, but this is improving nowadays.
I am basically an export guy, and I am finding that long distance road transport is becoming busier and busier these days. We have a small, select group of clients at present, established through our three years of service here in Gauteng. We have a full worldwide network of agents, but what we are finding is a growing niche in the export drive to the US.
This is one area which is expanding rapidly.
Strangely enough the name of the company has little to do with its region of operation.
I was trying to get a name registered three years ago and happened to have a world map in front of me. I noticed the Caspian sea so I suggested we call it Caspian Freight, and the title has stuck, even though we are sending goods to just about everywhere else.