Anna Cox CUSTOMS SERVICES managing director Chris Scott is upbeat about the economy and its positive impact on the clearing and forwarding industry. “Our company is growing phenomenally with many new people constantly approaching us to take on their clearing,” he said. The company prides itself on good, old-fashioned service, says Scott. “Many people in this business don’t like electronic technology. They like to hear a voice on the other end of the phone telling them about their cargo, and this is what we have tried to maintain with our clients even though we have the best technology available,” he said. The company has been trading for 18 years. “We go out of our way to, understand our customers requirements and then we tailor-make packages for them,” he said. The company offers road freight services to and from Zimbabwe, Botswana, Zambia, Malawi and Mozambique with a regular service for full loads and consolidations. Project cargo is one of its specialities, while bonded and open warehousing is available at its premises in jet Park. A consultancy service for all aspects of freight forwarding and customs clearing is part of its comprehensive service portfolio.