Sales, supply chain and customs top the training agenda, according to Metro Minds CEO Juliette Fourie. “We also see a shift to trying new learning methods on digital platforms, innovation in learning and new ways of approaching old challenges.” One of the innovations at Metro Minds involves an interactive digital learning experience which includes simulation. “We recognise that people want to be exposed to self-taught processes but still experience something practical with valuable human engagement. The online and digital experience is an extension of our learning methodologies – it does not replace our contact sessions. It becomes part of our accelerated learning process but can also be chosen as a complete online process.”