Transnet Freight Rail is
looking to improve crossorganisation
collaboration
and improve speed to market
in order to ensure an efficient
rail service, says TFR’s
acting general manager for
commercial, Phumzile Sithole.
“Research is showing us
that the digital explosion
means that customers will
dictate the experience and
interact on their terms – and
entities that are not able to
deliver on those expectations
will not be viable,” she said.
“We are collaborating at a
strategic level with customers
to determine their exact needs
and ensure we are delivering
what they want.”
“We have made significant
progress in this regard. In
February we opened the
AMSA steel hub in Isando
where some 672 000 tons
will move from road to rail
this year. That means 42 000
trucks will be removed from
the country’s highways per
annum as the commodity
goes back to rail,” said Sithole.
Rail collaboration commitment
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