NTB tool streamlines processing

The Trademark Southern Africa (TMSA)-facilitated Tripartite online NTB reporting and monitoring tool streamlines the process of identifying and processing complaints submitted by stakeholders, allowing for the systematic and transparent management of reported NTBs. While the system itself does not solve NTBs, it contributes to their successful resolution through improvements in policy measures and border processes in the countries concerned, Vonesai Hove, NTB expert at TMSA said. TMSA also provides a complementary short messaging service (SMS) reporting tool to make it easier than ever to report NTBs. It's designed for truck drivers and other traders who may not have access to the established web-based reporting system when they encounter a problem at an entry or exit point along their transit route.