New system provides speedy modal comparisons

“Our industry remains a system
and process driven environment
and continued development and
improvement are therefore key,”
said Gideon Botha, national
operations manager at Kapele
Freight.
“The success of our growth
has been our dedication to a
‘customer focused’ approach,
with highly competent and
dedicated staff in all our
business divisions. Our Level 1
BEE status combined with our
extensive national and global
infrastructure also contributes
positively to our business
success,” Botha noted.
To this is coupled innovative
products.
“We have recently developed a
new ‘Rate Management System,’
which allows customers to
complete a detailed door to door
quote for all modes of transport
within seconds. Ultimately, our
customers see the benefits of
improved turnaround times on
estimates and transport mode
comparisons,” Botha said.
Developing expertise in one
particular industry can make
a firm a formidable service
provider to customers even
during a recession. “We are
strong in five verticals, with
a solid customer base in these
industries. Moving specialised
commodities requires quite a
lot of expertise because of the
complexity, time sensitivity and
tight deadlines due to the critical
nature of these commodities,”
said Botha.