SA moves towards electronic PODs

RAY SMUTS IF SOUTH Africa is not already on top of latest innovations in computer technology, it has the ability to play quick catch-up, as in the case of Cape Town-based MACRO 2000 - constantly on the button to keep its client base well informed of breaking trends. European studies show the use of tracking technologies has trebled within the past three years, becoming more sophisticated by the day as 86% of European operators are expected to be using electronic PODs (Proof of Delivery) by 2008. Marketing executive Anthea van Breemen assures existing and would-be clients that South Africa, too, is moving toward this selfsame technology and that MACRO 2000 is able to deliver right now. “Drivers are apt to carry a PDA (hand-held computer), pre-loaded with all the relevant information for each journey. They simply log on and those designated deliveries appear in order of route to be followed. “All delivery points of goods to be dispatched are displayed and thereafter the receiving party simply signs the PDA.” The PDA can be linked to the main computer via cell phone for immediate update or the driver is able to dock it and the information is uploaded at the warehouse after the trip. Van Breemen, pointing to other advantages of the system, says the warehouse is able to call up the customer order/delivery note on the main system and the delivery note, together with the customer’s signature, will be printed for forwarding in the event of a query. “In a more sophisticated environment, the customer can personally log onto the internet, look up the relevant order number, corresponding delivery note and signed proof of delivery, on-line.” Van Breemen says this technology is already available from MACRO 2000, which recently launched its user-friendly, multiple feature, Windows NT Version Two, essentially aimed at the logistics and warehousing industry.