Following a successful 2018, CHC Supply Chain Management is set to further develop its national bond store offering, along with its transport delivery services.
“We believe our strengths lie in our levels of service, flexibility and array of services. And next year we will continue to focus on these,” said CHC director, Simon Chalker. It is around 16 months since CHC Supply Chain Management was acquired by Vanguard Logistics which has spurred the company’s growth.
“The acquisition was very well received by our clients and the market in general. For the first few months we went through a honeymoon period. However, then it was all heads down and back to hard work to continue our growth and development as a business,” he said. “A really positive aspect of the Vanguard acquisition is that they are thoroughly mindful of our operational service levels and this has a beneficial knock-on effect for all our other clients.”
He added that Vanguard had “very high expectations of our service levels” and that that they were fully committed to supporting these expectations.
“This included a massive investment by Vanguard during the first half which included the purchase of a brand new Kalmar reach stacker in Durban, new CCTV systems and new vehicles to support our transport services,” said Chalker. Furthermore, he added, Vanguard had invested in the development of CHC’s IT systems – both hardware and the in-house software system – and new forklifts nationally.
“We will continue to invest in technology, and at the same time we will also continue to provide a good service, remain flexible and maintain strong relationships with our clients and partners,” said Chalker, adding that the company also believed the Vanguard/ International Liner Agencies acquisition had given CHC additional credibility in the market.
“ILA is a company that has been around for many years and is very well known and respected.” Chalker said that many of CHC’s clients preferred to work with a warehouse partner on all their local logistical needs – from LCL groupage to FCL cross docking, long-term warehousing stock control, bond stores and deliveries.
We will continue to invest in technology. – Simon Chalker
