‘Fly-by-night recruiters give industry a bad name’

A new kid on the recruitment block, Michelle Jordan of Shipstar Recruitment, has expressed concern at the unethical procedures followed by a lot of the less reputable companies in the industry. Her previous experience in the freight sector revealed a lot of faults in the trade when employing staff. A host of client complaints about unsatisfactory recruitment experiences came to her ears when she started to approach prospective clients. “For example, many recruitment companies don’t seem to do faceto- face interviews with their applicants, and send CVs of prospective employees to clients without being in the least familiar with these applicants,” she told FTW. “This can lead to the suitable candidate being passed over for the positions up for grabs simply because not all their skills are properly communicated, and this gives everyone in the industry – both disreputable and, unfortunately, reputable – a bad name.” To overcome this on her own doorstep, Jordan has a code of ethics on which her company is based. “I want to be a trustworthy recruitment operator,” she said, “sending only the right applicant to the right jobs. Clients don’t want to take on employees for a few weeks – they want the right recruits to stay with them for years.”