2007 has seen groupage operator Express Cargo
expand its services into Botswana, and now
Mozambique. These were big steps for the
Matsapha-based firm that was known to handle any
type of shipment order, but exclusively to and from Swaziland.
Overnight service to Lesotho is next. A warehouse
is being sought in Maseru. Company managing
director Mark S venningsen also has his sights set on service to Bloemfontein.
This expansion of routes has been accompanied
by an overhaul of the company truck fleet.
“Express Cargo has now purchased air-suspension
trailers for its fleet, for a softer ride. This has reduced breakages” said Svenningsen.
The firm has invested in a new software
programme – Live Trace and Track – which will start in November and will be available for customers in Swaziland, Mozambique, Lesotho and Botswana.
The system offers POD imagery, and a customer
can download a copy of the Proof of Delivery
document off the company’s Internet site anywhere
in the world.
“This gives us an advantage in customer service.
Shippers want reliable proof as soon as they can get
it that the delivery has been made,” said
Svenningsen.
Express Cargo expands services and overhauls fleet
30 Nov 2007 - by James Hall
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Africa Outlook 2007
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