Dedicated staff make the difference

Walvis Bay-based Logistics Support Services (LSS) has been on a growth path since its launch three years ago. “The fact that we have dedicated specialised personnel for each service on offer is what sets us apart,” says operations director, Duane Sanders. “At LSS we believe that the supply chain is a key enabler of success. In addition to optimising individual logistics functions, LSS adopts an integrated approach to supply chain management, especially for the offshore, gas and repair service industry,” he says. LSS offers air, road, rail and sea forwarding solutions for single shipments as well as complex multi-location projects. “We are able, through our global agency network, to handle any kind of freight. Although our main operations cover the Namibian ports, our operations span the globe,” he says. Offering a ‘one-stop shop’ service, LSS can “take care of literally any logistical requirement,” from equipment and vehicle rentals to transport, bonded warehousing and ships’ agency. “We even have our own in-house procurement department responsible for purchasing technical and general supplies, assuring clients get the best price and enjoy delay-free services and deliveries,” says Sanders. He says LSS advises clients to make use of Walvis Bay as their port of entry, especially with cargo from Europe. Over the past few years the company has expanded its premises and increased its infrastructure with new bonded warehouses in the Walvis Bay harbour vicinity opposite the syncrolift – the hub of harbour activity. In addition to the operations in Walvis Bay, LSS also has offices in Lüderitz Bay. CAPTION The view from LSS’s strategically positioned offices and warehouse.