All-in airfreight tariff finds favour with customers

Independent groupage operator CFR Freight has re-launched its export airfreight product out of Johannesburg and Durban to provide a more competitive service to its customers. “We’re concentrating our volumes and buying power with the airlines so that we can pass on the cost benefits to our customers to make them more competitive in their market,” airfreight general manager Stephen Bishop told FTW. “We’ve also changed the way we’re quoting customers. We now offer an all-in tariff that includes freight, fuel, security and screening as a one-line tariff per destination. It simplifies the way we are quoting customers and makes it easier for them to do price comparisons. The company’s Durban operation has relocated to Mobeni where ocean, air and ZacPak are now housed under one roof with all the benefits of shared infrastructure. “On the inbound routes our ‘Rolls Royce’ services – from the US, Germany, China and Hong Kong – continue to perform well, attracting business from a cross-section of customers from small forwarders to multi-nationals,” he told FTW. “We have also expanded our import product offering and can now draw and deliver cargo all around Johannesburg on behalf of our customers.” And thanks to the company’s increased spend with the airlines over the past year it is now rated among the top ten Iata cargo agents in South Africa. “That improves our buying power – with downstream benefits for our customers.” INSERT & CAPTION We now offer an all-in tariff that includes freight, fuel, security and screening as a one-line tariff per destination. – Stephen Bishop