Susan Duvenage, divisional director, Prestmarine

Past A wave of legislative changes in the financial services and insurance sector could prove so complex and costly to comply with that smaller role players could be forced out of the market. Additional staffing and improved IT systems are sometimes necessary to comply with legislation and although these are aimed at consumer protection, they may also impact the cost of insurance for policy holders. Consumer protection should always be a priority and the focus of an insurance policy, at the same time meeting business objectives Future Insurance plays an important role in a healthy economy and government should have a more realistic approach. This would ensure legislation falls in line with global trends. INSERT & CAPTION Government should have a more realistic approach to ensure legislation falls in line with global trends. – Susan Duvenage