Speedy support

THE LEVEL of maturity of
the internet coupled with
more accessible broadband
connections have drastically
reduced support turnaround
time, according
to ShipShape's Chrissie
DuBarry. “We are now able to
troubleshoot a remote site
in real-time over the internet
and ensure that critical
updates are distributed and
applied instantaneously
across our entire client-base,”
she said.