Shipping instruction goes electronic

On October 15 MSC will
take a major electronic
step forward when its new
‘online shipping instruction’
replaces its old MS Word
bill template – making
the whole system a purely
electronic direct feed,
according to Glenn Delve,
national marketing director.
“With the Word software
the sender had to capture
the bill of lading, send it to
us in Word format, and our
staff then had to capture it
as well,” he told FTW.
But the new system
cuts out most of the errorprone
areas of human
intervention, and makes
for a much quicker, more
efficient and safer process.
“There’s a huge
advantage for the industry,”
Delve added, “because of
the vastly increased speed
and efficiency of invoicing
and release of bills, for
example.
“You can now book cargo
and do everything else
on-line.”
Leading up to the
October implementation,
MSC’s Nompilo Ndlela
of export client services
will be registering all
customers for the new
system.