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Customs

SARS’ New Online Self-Service Features for Registration, Licensing and Accreditation (RLA)

Publish Date: 
14 Oct 2024

On 07 October 2024, the South African Revenue Service (SARS) advised that it had added new features that would make things a lot easier for Customs traders.

The new SARS Online Query System (SOQS) features will enable you to:

  • Upload/submit Registration, Licensing and Accreditation-related supporting documentation
    • https://tools.sars.gov.za/sarsonlinequery/SubmitRLADocuments
  • View and download Registration, Licensing and Accreditation certificates and letters;
    • https://tools.sars.gov.za/sarsonlinequery/ViewRLADocuments
  • and
    • Choose to receive them via email.

The following guides were updated to describe the new process:

  • SC-CF-60 – Customs and Excise SOQS – External Guide
    • https://www.sars.gov.za/wp-content/uploads/Ops/Guides/SC-CF-60-Customs-and-Excise-SOQS-External-Guide.pdf
  • SC-CF-42 – Customs Trader Portal – External Guide
    • https://www.sars.gov.za/wp-content/uploads/Ops/Guides/SC-CF-42-Customs-Trader-Portal-External-Guide.pdf

For a complete list of all SOQS features, see ‘Use our Digital Channels’ webpage.

https://www.sars.gov.za/individuals/i-need-help-with-my-tax/use-our-digital-channels/

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