On 07 October 2024, the South African Revenue Service (SARS) advised that it had added new features that would make things a lot easier for Customs traders.
The new SARS Online Query System (SOQS) features will enable you to:
- Upload/submit Registration, Licensing and Accreditation-related supporting documentation
- https://tools.sars.gov.za/sarsonlinequery/SubmitRLADocuments
- View and download Registration, Licensing and Accreditation certificates and letters;
- https://tools.sars.gov.za/sarsonlinequery/ViewRLADocuments
- and
- Choose to receive them via email.
The following guides were updated to describe the new process:
- SC-CF-60 – Customs and Excise SOQS – External Guide
- https://www.sars.gov.za/wp-content/uploads/Ops/Guides/SC-CF-60-Customs-and-Excise-SOQS-External-Guide.pdf
- SC-CF-42 – Customs Trader Portal – External Guide
- https://www.sars.gov.za/wp-content/uploads/Ops/Guides/SC-CF-42-Customs-Trader-Portal-External-Guide.pdf
For a complete list of all SOQS features, see ‘Use our Digital Channels’ webpage.
https://www.sars.gov.za/individuals/i-need-help-with-my-tax/use-our-digital-channels/