The use of online tools has
become mandatory in the
shipping industry, optimising
the process significantly.
According to Corinne French,
director of United Maritime
Logistics (UML), the company’s
USA transport services are
strengthened by the online tools
they have in place.
“They optimise the shipping
process and include features
such as track and trace,
scheduling booking and quick
access to competitive rates,” she
told FTW.
Whilst some services require
a password and are not
necessarily accessible, features
such as track and trace and
scheduling are available on
the UML website and allow
customers quick access to
information.
“Online tools have taken
the guesswork out of shipping
and streamlined the process
significantly,” she says. Even to
developed markets such as the
USA.
UML together with USA
agents DCL/Vanguard Logistics
Services (VLS) provides
an integrated network of
transportation solutions
from South Africa, all
crafted to satisfy the needs
of the freight forwarding
industry.
“Our services include
ocean, air and land
transportation with
particular expertise
in LCL ocean
consolidations, FCLs
and project cargo.”
In the fast-paced
environment where weekly
ocean freight consolidations are
taking place, involving multiple
offices both locally and in the
US across 143 inland intermodal
points in North America,
oversight of cargo is essential.
“It is a competitive
environment with no room for
error,” says French. “UML/DCL
manages over 43 individual
direct carrier contracts and has
access to highly competitive
FCL portfolio options in this
trade.”
INSERT & CAPTION
Features such as track
and trace and scheduling
are available on the
UML website and allow
customers quick access to
information.
– Corinne French
