Off-site filing comes up trumps for K+N

ALAN PEAT THE INTERNATIONAL logistics company Kuehne + Nagel has implemented a document tracking and filing system, tidying up the thousands of new files created each month, according to Gordon Wyatt, imports manager at the Johannesburg branch. The company relies heavily on documentation throughout all of its branches internationally. “With every shipment a file is opened,” Wyatt told FTW, “and once the shipment is complete the file is stored and later archived off-site. “Currently, the Johannesburg office alone opens thousands of new files every month.” Before the implementation of the Metrofile system, K+N was experiencing problems locating files and monitoring the movement of each file throughout the office. But now, each file that is opened is captured using a random barcode-driven filing system - with the barcode scanner removing human errors from the company’s document management processes. “Using this system,” Wyatt added, “we can now effectively manage the opening of each file, track the movement of every file from desk to desk, improve management of the filing areas, and optimise the use of filing space.” As well as implementing the system, K+N has completely outsourced the management of this system to Metrofile.