New track and trace system adds value for M&B customers

Implementing a complete “track and trace” system is one of the ways M&B Transport is improving its service across the borders of Africa With three offices opened in Swaziland, Botswana and Durban in the past three years, the company is set to outperform its 2008 targets this year, despite the economic crunch, says Daniel Singleton, M&B Transport general manager. “Our cross-border cargo has seen a definite increase in recent years, especially to Botswana and Lesotho.” He attributes the growth to good representation and word-of-mouth validation of its service. “Our new track and trace system will allow clients to log onto the internet and with their unique password track and trace their goods at any given time.” According to Singleton this process will save not only time but also money. “To add further value to our service, we have increased our fleet capability with four more long haul vehicles and four local distribution vehicles.” This, Singleton said, was despite the market suggesting caution. “We have to be able to service our market fully and to do that we had to grow the infrastructure.”