Name day service defied the sceptics

The start of containerisation

by Mediterranean Shipping

Company (MSC) to South

Africa almost coincided

with the 1977 introduction of

containerisation

in the country

and it is

now one of

the largest

operators

linking

South

Africa with

the world

using a

global fleet

of over 500

vessels – about 100 of which service

Africa.

It began servicing East Africa

after the company’s founding in

Geneva, Switzerland, in 1970

and then followed with its South

African operations in 1970 as a

multi-purpose operator handling

breakbulk and then a combination

of breakbulk and containers.

Today it is totally a container

purveyor, says national

commercial director, Glenn

Delve.

With its handful of ships

in the mid-80s the company

was under pressure from

the conference lines and

introduced a revolutionary

“Name Day” service, which

coincided with a decision to

containerise all its operations.

This named the day that

its ships would depart

and it stuck to it.

Competitors

were sceptical,

but it

worked and is still provided today,

particularly on its premium

European routes – and competitors

adopted it on many of their routes

as well.

“It was particularly popular as it

was introduced just as the concept of

“just-in-time” delivery was catching

on to reduce

storage capacity

companies had to

carry for product

awaiting export as

they could rely on

sailing dates,” says

Delve. It attracted

major clients that

remain with MSC today.

After being a small player in the

reefer sector about a decade ago,

today it controls about 35% of the

market, mainly for citrus to Europe,

the Middle East and Far East. This

is out of Cape Town and Durban

primarily.

It has full or satellite offices in

all the major ports in sub-Saharan

Africa as well as in key inland

source areas for exports such as

Johannesburg and Pretoria and in

landlocked neighbouring countries in

the region.

“MSC Logistics is a full logistics

company. However, we don’t compete

in niche areas such as clearing and

forwarding as that is their business.

We concentrate

primarily on

ship owning and

facilitating the

trade of goods

by sea. We have

decided to enter

many areas of the

logistics chain to

reduce our reliance on third parties

so we can guarantee the service that

we offer. For very big clients such as

VW we set up an exclusive operation

in Uitenhage with them as the scale

of the logistics is immense.

“Now we have over 200 truck

owner drivers as part of a scheme

that we set up and manage in

Johannesburg as well as our own

fleet of about 100 vehicles.”

MSC today controls about

35% of the reefer market.

– Glenn Delve