Flexibility and cost win roadfreight customers

THE FLIGHTLESS New
Zealand kiwi bird has its
feet firmly on the ground,
as does Cape-based Kiwi
Freight Services. Janeen
Stannius, married to a
New Zealander, hence the
company name, readily
expounds on the many
cogent reasons for road
over rail. As 80% of Kiwi’s
consignments are by road,
she is in an ideal position
to comment on the pros of
road freight.
For starters, flexibility
in accessing various modes
of transport and operators
is a big factor in customer
satisfaction.
Next, cost-effectiveness
of sourcing the right
transporters in line with
consignor/consignee load
requirements. Reliability
flows from regular service,
short turnaround times
and door-to-door service
which Kiwi Freight Services
offers within South
Africa, Botswana, Lesotho,
Swaziland, Namibia,
Zimbabwe, Zambia and
Mozambique.
A further argument
in favour of road
transportation, says
Stannius, is that constant
tracking ensures safe and
timely deliveries.
As to the benefits of
outsourcing road freight,
she points to consolidation
of company accounts,
time saving by delegating
transport, in so doing,
enabling customers to focus
on their core business.
Swift after-sales
service, ‘straight forward’
quotations with no
hidden costs and speedy
resolutions are some of the
additional benefits offered
by the company. The need
for waybill numbers to
track consignments is
eliminated due to its
customised software, she
added.