East London couriers bear brunt

From page 9 Services were affected throughout November and schedule times were only restored on December 7. A controller was transferred from Bloemfontein to ease the situation, after one of the regular staff members had emigrated and another had to be booked off on sick leave. “This affected our business a great deal and some of our clients complained bitterly, but there was nothing we could do about it,” said Sun Couriers East London branch manager Connie Barnard. At the offices of another courier company, Dawn Wing, proprietor Ian Campbell said the normal routine of opening the office at 04:30 daily to prepare for the incoming flight and then handling outgoing consignments, was totally disrupted. “We certainly deserve much better service than what we are currently experiencing,” he said. “The delays had a negative effect on our business and could have been handled more correctly and with greater urgency.”