Customised training is key in fast-paced courier industry

In the fast-paced courier

industry it is essential

that training companies

offer flexible services to

accommodate all levels of

employee development.

According to Juliette Fourie,

CEO of Metro Minds, the

focus remains

on more

customised

programmes

for the

industry.

“In line with

the National

Development

Plan (NDP)

our learning

methods

lean towards

workplace

integrated

learning and

simulation in order to assist

with the overall targets of the

country’s priorities,” she said.

The objective of the NDP is

to reduce unemployment to

14% by 2020 and 6% by 2030.

And while skills

improvement increases the

chance of being employed, the

throughput rate at Further

Education and Training (FET )

institutions is poor despite

increased numbers of learners.

“The NDP proposes

realignment of

the economy

to look at

matching

labour demand

with supply,”

said Fourie. “It

becomes crucial

when and how

staff are trained

and educated.

In industries

such as the

courier sector

that is fast and

never sleeps it is

essential that training providers

are flexible and meet the needs

of companies.”

Commenting on funding

issues, Fourie said the SET A

funding models remained

a good place to start with

development plans but they

were at the same time an

administrative challenge to

manage.

“The new broad based

black economic empowerment

codes also put pressure on

companies to increase their

skills development spend

and focus on achieving

the priority targets within

the codes. There is a lot of

pressure on industry to be

profitable, productive and

comply at the same time,”

she said. “This requires

reframing and refocusing

on how skills development,

talent management,

compliance and

regulation targets

and human capital

development

should be

executed.”

INSERT

There is a lot of

pressure on industry

to be profitable,

productive and

comply at the same

time.

– Juliette Fourie