Compliance drives up training demand

Training firms have
experienced a spike in demand
for the training of interns and
sales staff as businesses seek
to boost the bottom line and
achieve legal
compliance
with skills levy
grants, EE and
BBBEE targets
in a difficult
economic
climate.
Juliette
Fourie, CEO
of accredited
training
provider Metro
Minds, says
there is great
demand for
learnerships/internships,
compliance and funded-driven
training. “This serves the
purpose of ticking compliance
boxes in skills levy grants, EE
and BBBEE targets.”
She says there has been
a definite hike in demand
for sales staff training,
while training in incoterms,
customer service and financial
and customised training,
including culture-driven and
managerial programmes, are
popular.
“We have a lot of demand
for courses on supply chain
and procurement and the
holistic picture of the freight
world. Our supply chain
management courses cover
the seamless distribution of
express cargo packages with
modules focusing on the value
chain, warehousing, inventory
systems and
procurement.”
Research
has shown that
for businesses
to create
great leaders
and high
performance
teams it is
also essential
to develop
emotional
intelligence
(EQ) – the
ability to know when to turn
the heat up and show the light
in an empathetic way. It's a
quality in short supply in the
industry, she says.
“It is a tough and very
demanding industry. People
are measured for every step
they take and everything they
do. They are bound by their
demanding clients and a lot of
money and risk is always on
the line.
Fourie believes
organisations are driven
by three things – people,
processes and profit. If you
don’t look after the first one,
the last two are pretty useless.”
INSERT & CAPTION
Our supply chain
management courses
cover the seamless
distribution of express
cargo packages.
– Juliette Fourie