The way to judge a good cargo handler is not just on the price he can offer the airline, according to Alwyn Rautenbach, MD of Airlink Cargo International and chairman of the Air Cargo Operators’ Committee (Acoc). “A more important factor,” he said, “is probably the speed with which the handler can deliver the cargo to the customer or forwarder. This is because service on the ground is a more important criterion in gauging the viability of using airfreight for cargo movement than the service in the air.” Also important is the need to eliminate pilferage.
