With the launch of Ctrack Crystal earlier this year, fleet managers were presented with an all-encompassing, customisable platform from which to run and manage their fleet and operations, the company says.
This new cloud-based offering places ease of use at its core while combining existing functionality with a host of new features.
“Our aim with the launch of Crystal was to ease the burden on fleet managers by giving them the information they need to make decisions in a tangible format,” says CEO Hein Jordt.
He believes that data must always be available, and it must be presented in such a way that users can easily identify any trends or issues that allow them to put a solution in place efficiently.
Ctrack Crystal combines advanced fleet telematics with a sophisticated data analysis solution.
Crystal is always on, offers live updates, and is cloud-based, allowing access to high-level overviews or detailed reports from any device located anywhere in the world. These reports are presented in a user-friendly format that helps fleet managers identify trends and make informed decisions.
Fully customisable functionality combines all the existing features that consumers trust and rely on with a variety of new features into a one-stop, do-it-all fleet management platform.
Data is presented on Crystal via a ‘Snapshots function’, comprising six files that highlight critical information, offering fleet managers a quick view of the overall fleet performance in real-time.
These Snapshots are fully customisable to the users’ needs and assist in getting them the information they need to effectively manage their personnel and fleet operations.
Managers can easily drill down into vehicle specifics and perform tasks such as the assigning of jobs, or utilise functions such as the Integrated Camera Solutions, Driver ID, Operator IDs and immobilisation of vehicles. These functions can all be viewed via the live map and monitored and controlled from the one-stop Crystal portal.
The way vehicles are used by drivers has the biggest influence on a fleet’s cost per kilometre and productivity.
Drivers can utilise the Crystal app on their phones - and it’s available on Android and Apple devices. The new driver app gives drivers enhanced control of their daily activities with features such as two-way messaging, job listings and navigation. The app gives drivers and managers the tools they need to improve their skills, make better decisions, reduce risk, and save on fuel and insurance costs.
Driver scorecards give a high-level overview of a variety of parameters, making it easier to take action when necessary and keep an eye on costs before they spiral out of control.
Crystal is already proving to be invaluable in fostering a culture of good driving while allowing optimal utilisation of vehicles in the fleet. Drivers are also able to monitor their own performance, with live scoring across a variety of parameters.
As part of the Crystal app, drivers can complete pre-vehicle inspections, where they can upload photos of any issues directly to the cloud for managers to view. The inspection feature provides a valuable data stream and assists in identifying any issues and staying on top of services, maintenance and licence renewals, which are critical areas in terms of the overall health and management of a fleet.
“Driver behaviour, pre-vehicle inspection and route optimisation are critical contributors to better fleet management, fuel usage and ultimately cost saving, and Crystal is already proving invaluable in these areas,” says Jordt.
