TPT vows to sort out Navis gremlins

Transnet Port Terminals
Cape Town has acted with
alacrity to address grave
customer disquiet over
the functionality of the
container terminal’s new
Navis terminal system
headaches.
Moshe Motlohi, the new
container terminal executive,
has assured priority
attention of the highest
order following a complaint
by a member of the Cape
Town Harbour Carriers’
Association over time and
money lost as a consequence
of Navis gremlins.
“Navis is used worldwide
by many port operators so
there should be no question
of doubting its efficacy,” he
added.
“We have done an analysis
of the issues affecting
the stability, preliminary
indicators pointing to two
broad categories – technical
and change managementrelated
issues.” A team has been set up
to look at the origins of the
technical issues in order
to isolate those originating
from the local environment
(Cape Town) and address
them at this level.
“Parallel to this, TPT will
identify issues that originate
from the national set-up and
then look at intervention to
address these, to be shared
in due course with relevant
stakeholders.”
On change management,
Motlohi points to its
relevance given that TPT’s
Cape Town complement has
been through much change
over the past six months –
the switch from Cosmos to
Navis, and at the same time
straddle carriers replaced by
an RTG operation.
“We have now embarked
on a drive to enhance
our efforts with regard to
change management, and
these will be accompanied
by a huge communication
drive.
TPT Cape Town
has appointed a new
communications manager,
Ayanda Mantshongo, in
order to achieve “an agreed
protocol when it comes to
our engagements.”