Systems help mitigate challenges faced by Gauteng shippers

Although Gauteng is landlocked, it still acts as the main hub and centre for both air and seafreight in SA, according to Compu-Clearing’s Nachi Mendelow. “It is true that no ships dock in Gauteng and therefore all seafreight must first pass through one of our seaports,” he told FTW. “However, most companies still have their head offices in Johannesburg. And it is imperative that there are strong lines of communication between agents’ head offices and their other branches around SA.” To succeed in this, information needs to be shared, tracking details need to be updated, and all events that occur to a shipment need to be logged and available. He also pointed out that there were many delays, hassles and challenges that faced agents in Gauteng – including everything from service delivery strikes to overcrowding and inefficiencies at City Deep. “Although Compu-Clearing is unable to resolve these issues,” Mendelow added, “they have put in place multiple different systems to help control such eventualities.”