Support turn-around time drastically reduced

If you want to retain a top spot in data service provision you have to keep track of, and implement, the newest technological improvements, according to Chrissie du Barry, MD of ShipShape Software “At ShipShape we are dedicated to our clients’ needs, and spare no effort in resolving system-related issues.” As part of this programme, the company’s system is now 100% compatible with the latest version of Microsoft’s flagship database system, the SQL Server 2008, as well as the latest server platform, Windows Server 2008. “This,” said Du Barry, “means that ShipShape is now well-supported across all versions and editions of SQL Server, from SQL 2000 Desktop Edition right through to SQL Server 2008 Enterprise edition. “Being at the forefront of the latest electronic data interchange (EDI) developments, we are able to offer a full spectrum of reliable EDI services – including live tracking via the internet from anywhere in the world.” Recent developments, according to Du Barry, have largely focused on the addition of many new accounting features and enhanced functionality – such as partial allocation of invoice payments, open-item statements, and tighter disbursement control. “Arguably one of the most easy-to-use systems on the market today,” she said, “ShipShape software has been successfully installed and configured on a host of different networks of all sizes – ranging from the smaller agent to large corporate enterprises.” With the level of maturity the internet has reached in the past three or four years, coupled with more accessible broadband connections, support turnaround time has been drastically reduced, according to Du Barry. “We are now able to troubleshoot a remote site in real-time over the internet,” she said, “as well as ensuring that critical updates are distributed and applied instantaneously across our entire client base.” With a basic philosophy of being a number one serviceoriented service provider in the market, ShipShape Software continues to enjoy substantial growth across the country, Du Barry added. “And,” she said, “with the employment of additional support staff as well as a major upgrade to our EDI infrastructure, the company is set to deliver an even better service to its customers.” With powerful, yet easyto- use, filtering and reporting at your fingertips, Du Barry suggested that finding the right information was “an absolute breeze”.