Smal business plugs into benefits of CTI

COMPUTER TELEPHONY Integration (CTI) is not new technology, but up to now it has been the preserve of larger enterprises, says GlobalTec Communications’ Derick Beukes. “With the introduction of Samsung’s OfficeServ 7100 communications server, small business can now plug into the benefits of CTI without the risks often associated with going hi-tech, “Beukes told FTW. “Recognising that small businesses commonly lack in-house resources to manage their voice and data infrastructure, Samsung now offers a stable all-in-one platform on which to build empowering communication systems.” The modular architecture enables business owners to start small and then expand and enhance their communications systems as they become more comfortable with the technology and as additional funds are available. “By implementing CTI, now even small enterprises can gain the competitive advantages traditionally enjoyed by big business,” says Beukes. “The OfficeServ 7100 offers integrated wireless, wire line and data communications on a single easy to manage platform.” GlobalTec Communications SA is a Gold-accredited Samsung agent. Beukes believes that his two decades of international trade and logistics experience bridges the gap between technology providers and the unique needs of the logistics industry. National after sales support is provided through an inter-dealer network with over 70 branches.