SAPO has embarked on a
national skills and development programme for all employees
Port planning is a two way process between the port/ terminal and shipping agents.
The planning process for general cargo is governed by the ID100 and the arrival notification for containers. These documents govern the arrival times of vessels and cargo, coupled with the berth requested by the agent. In accordance with these documents the port/terminal allocates berthing space. The vessel Òbar chartÓ is circulated to all relevant parties. This document will soon be available on SAPO's Web site. The responsibility of arranging for pick-up and drop off within port/terminal working hours thus moves onto the agent to arrange.
Planning meetings are jointly made to arrange space and resources that are required for handling vessels.
All our terminals are classified as transit terminals, thus containers and breakbulk cargo are not stored in the terminal for a period longer than what is required. This is done in order to ensure efficient use of the limited capacity and resources. This practice is no different from any terminal handling business in most ports around the world. All operational policies and procedures at SAPO terminals are developed in consultation with customers and relevant stakeholders.
SAPO has embarked on a national skills and development programme for employees across all levels of the organisation to entrench a culture of performance management and accountability. The upliftment of skills will move SAPO towards a customer-centric organisation. The top management structure will also be changed to reflect a sharper focus on the turnaround of SAPO operations.
