The integrated offering will mean that Standard Bank fleet clients will be able to access expanded TFN offerings which include access to TFN forecourts, services such as paying for overnight parking, lodging and food for truck drivers, and filling up using their Standard Bank fleet management facility.
Our new platform also helps to drive automation and digitisation, heightening the ability to do data analytics for your business. It also serves as a central data repository or data reservoir which allows us to access valuable behavioural insights to create savings and add meaningful value for our clients.
The end of our ecosystem journey will culminate in our portal where customers can access their data and pull business intelligence reports and analytics. They will be able to tailor-make their own dashboards in terms of what they want to see and what information they want to measure.
Already we have rolled out digital contracting capabilities, with about 98% of customers now signing our agreements electronically. This self-help facility creates added efficiencies, not only within the banking environment but also in the life of the customer.
The opportunity to roll out these solutions across Africa to service cross-border fleets and manage cross-border payments is massive. The technology we now have allows for seamless integration - and once the correct platforms are in place in neighbouring states, our cloud-based platform will break down existing barriers.
We face the same challenges of disparate services and data formats in markets in Africa as we do here, but recent advances demonstrate that creating an integrated, efficient, digital platform which operates across borders is possible.
Gone are the days of just swiping a fleet card. Fleet services have evolved to include different payment mechanisms, mobile and tag solutions, and number plate recognition. The next step in the evolution will be this integrated ecosystem where customers can manage all their vehicle-related and mobility needs going forward.
The more you can integrate, the more you can aggregate and give customers a seamless experience when they deal with you.
The organisation with a wealth of the data which it can use to add meaningful value to corporate fleet customers, saving them time and money and creating efficiencies within their business will be the ultimate winner in the race to digital fleet services in Africa.
