JOY ORLEK
A PROLIFERATION of new players in the freight computer software market has created clearly defined niches.
“Clearing Support Services believes that quality of product and quality of service is what differentiates us from our competitors, and that’s the market we intend to retain rather than those companies purely interested in price,” says managing director Roger Shaw.
CSS is currently involved in a major revamp of its programme, converting it from a DOS to a windows-based system.
“Most of the basic modules have already been completed, and we’re now working on all the ancillary programmes,” Shaw told FTW.
The programme upgrade has demanded a major investment, but it’s all part of the company’s quality product and service mission, says Shaw.
“We currently have a four-person programming team and manager concentrating on the design aspects of the project which will be rolled out in the near future.”
In the meantime, CSS is keeping a close watch on Customs developments. “We were part of a recent forum conducted by Customs to establish the industry needs in terms of electronic data interchange and are currently waiting for their feedback. It’s crucial that any systems are able to interface easily with new Customs requirements.”
Programming team revamps CSS programmes
29 Oct 2004 - by Staff reporter
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