On-site, same-day problem solving a key benefit

Four years since the opening of its Western Cape office, freight systems specialist Advanced Customs Solutions has seen business moving on an upward trajectory, says Cape Town-based member Bart van den Boom. “Having a local office has proved beneficial for a variety of reasons,” says Van den Boom, “most important of which is the on-site same-day problem solving.” Several refinements to the programme have been introduced over the past months, says Van den Boom. A recent upgrade that has drawn positive customer response is the accounting module which is now part of the ACS programme. “The user no longer has to recapture information or do dumps from third party accounting software, which adds to the reliability and user-friendliness of the programme.” And that’s one of the aspects that finds favour with many clients based on their feedback, says Van den Boom. “The explanatory notes are at their fingertips so they don’t need to know about imports and exports – the programme does it all for them. And there’s back-up support whenever they need it.” The programme is available on a fixed monthly rental basis, regardless of the number of entries processed. The ACS system caters for sea and air imports and exports, air and sea groupage as well as road freight and incorporates a fully integrated accounting module which runs from invoicing through to balance sheet.