Mitigating risk for Lesotho exporters

Johannesburg-based

Professional Risk and Asset

Management has come up

with a cost-effective solution

to mitigate risk and aid

compliance for

exporters from

Lesotho – which

has become

the largest

exporter of

garments to

the US under

the African

Growth and

Opportunity

Act (Agoa).

“It’s an

environment unlike

any in which we have

operated in before,”

said operations director

Gerhard van Zyl, “and we

realised that we would have to

bring change to a system that

was entrenched in the market.

“The theft problem was

becoming a national problem

and even had the stakeholders

in government concerned.”

The company has formulated

methods to record and monitor

the complete process from

loading, through to CTO or

pre-advice at ports, relying

on technology to

bring the process

together. “This

allowed us to

formulate a

complete audit

trail to help

determine

potential

issues. And

once we got to

that point, we

realised that we

needed to provide

live locations on the

vehicles.

“We have developed

a GPS tracker that gives

live locations, allowing us to

monitor loads leaving Lesotho.

Clients also receive special logins

to enable them to track their

own loads.”

But it was also necessary

to get the buy-in of local

transport operators, many of

whom have one or two trucks,

said Van Zyl. “Many of the

truckers were unaware of the

very easy processes that could

be implemented to benefit their

route security and bring them

up to standard with the rest

of the market. With that in

mind we started the Lesotho

Transporters’ Guild and we have

been able to institute change

from within the market to the

benefit of all the stakeholders.”

Through various

countermeasures, the company

has secured GIT insurance

for manufacturers – resulting

in a safer route all-round,

according to Van Zyl. “We have

not had any losses on the route

and are continuing to look

for innovative solutions. For

example, with the new Solas

Container Weight Verification

requirement, we have been able

to use weighing equipment at

the origin – and because of our

very secure audit, the ports

accept this weighing method.”