Individual business logic defines software requirements

RAY SMUTS THE approach by Macro 2000 is much like that of a bespoke tailor; turning out a product certain to meet the client’s precise requirements. Specialising in commercial warehousing and logistics software for the past 11 years, Cape Town-based Macro 2000 says in order to gain control of a company’s supply chain and in turn make it flexible and visible, one needs to define the business on which one is focused. “With Macro 2000 the individual company is able to define its exact business logic, after which we fit the software to the specified requirements,” says marketing executive Anthea van Breemen. The question that needs answering, given the wide range of available technology such as RFID, Electronic Proof of Delivery – POD and B2B over the internet, is how to correctly integrate these into a company’s business model. “Most companies have multiple facets to their operations, whether or not it arises from amalgamation or change in the market place, so they may well require a software partner that can offer the flexibility to modify the specific business needs without having to change software. “This,” asserts Van Breemen, “will often include integration with other specialised software packages in order to fulfil these requirements.” She believes visibility should not only come from within an organisation but should be extended to enable its customers to enjoy the same exposure. It is in this regard that the internet can play a vital role in putting a company ahead of its opposition, thereby increasing customer satisfaction.