In a strategic move aimed at enhancing efficiency and bolstering its reputation, Transportes Lalgy has embarked on a mission to streamline its bulk operations. The company has introduced a series of critical improvements to its operations as it seeks to optimise its services, meeting the evolving demands of its customers while maintaining a competitive edge in the market.According to Ivan Lalgy, head of the company's side tippers division, demand for efficient logistics solutions is continuing to grow, making it imperative for service providers to adapt and enhance capabilities." We have rolled out a series of improvements in our service, improving the efficiency and safety of our bulk operations. As a company, we remain committed to delivering excellence and are continuously working on ensuring uncompromising quality," he told Freight News. This includes real-time trip monitoring and optimised loading times. "Continuous trip monitoring is now standard practice, allowing us to proactively address any potential issues, ensuring the smooth f low of operations. Efficiency is paramount, and by closely monitoring loading times at silos to minimise downtime, we can maximise productivity."The company has also increased efforts to ensure driver well-being. "The company prioritises driver well-being by enforcing a minimum of eight hours of rest every 24 hours. This commitment to rest contributes to safer and more efficient journeys. Regular safety education for our drivers is just as important. We issue regular advisories on road safety policies that empower drivers to make informed decisions, enhancing overall road sa fe t y."Lalgy said other improvements included rigorous container and covering cleaning to guarantee pristine conditions for transported goods, and reporting and addressing any driver-related issues affecting operations immediately to minimise disruptions. "We also continue to work on and improve our communications with customers. Clear communication and rapid responses to customers are critical in the logistics industry."He emphasised that the bulk sector in southern Africa was continuing to encounter numerous challenges, forcing companies to consistently elevate their standards in delivering seamless and dependable services. "We grapple with a range of challenges, including extended truck loading times, border queues spanning 11 to 48 hours, and the delicate balancing act of adjusting loads to maintain 35 tons without overloading, considering the product's volume-to-weight ratio. Moreover, we are actively exploring strategies to streamline dispatch times between South Africa and the Mozambican borders while maintaining product safety in densely populated areas."Lalgy highlighted the necessity of several key factors to enhance volume, including limiting travel time to 2.5 days, ensuring efficient document dispatch within a maximum of four hours, and maintaining seamless communication among dispatchers, drivers, and f leet managers. Additionally, he stressed the importance of fair ton-based freight rates, capped at 33 to 34 tons, securing safe unloading spaces for drivers, and prioritising immediate unloading. He said the need to expedite processes and increase the number of border personnel was critical regarding border crossings. Lastly, he underscored the importance of calibrating weighbridge scales and promptly reporting customer delays. According to Lalgy, boosting annual volumes remains a priority in the future. "In line with global trends emphasising consistent production, climate-independent methods, and streamlined distribution, our local efforts at alignment involve synchronising production to prevent stock discrepancies and expanding warehouses to ensure contamination-free storage. We want to see a steady supply year-round, thus reducing reliance on foreign sources."
