Hartrodt training programme pays big dividends

Opportunities at all levels BEING ONE of the eight German forwarders in this country involved in the Global Trade Training programme is proving a great success, says human resources manager Kecia Barry. Currently a two-year programme, it may become three years in the near future, she says. Seminars and training programmes are also available to staff performing administration or accounts duties. They are directed in payroll and updating of labour laws, as well as sales training. Staff training at all levels is every bit the company’s business, says Barry. This applies to everyone, from drivers requiring more knowledge, right up to senior management. These all fall within her ambit, and opportunity is provided at every level of employment. “It takes the company’s commitment to the future of the country to a far higher level.” Vehicle drivers have been given the chance to attend night courses, while in-house Freight Training courses are provided on video. A separate room in the company’s Jet Park premises has been allocated as a study room, with computers and desks available at all times. Even Barry is active in this respect, taking a Zulu course. This, she says, helps bridge the gap between top management and drivers. “It helps break down a great deal of misunderstanding between cultures when you can deal with someone in his own language.”