File-tracking system offers real-time updates

KEVIN MAYHEW WHILE EDI has become a valuable business tool to speed submission of entries and information, the current fuel and manpower crisis is making it even more of a strategic imperative. This is the view of Jeanette Primrose of Clearing Support Services (CSS) in Johannesburg, specialist software suppliers to the freight and clearing industry. “The need for compliance with the latest operating systems and third party solutions has prompted CSS to enter the windows environment, with its programmes based on the latest development tools such as Delphi and Crystal. “Other distinct advantages are the windows communication facilities such as SMS and email; database compliance in ODBC and/or SQL and windows multitasking. You can send your bills of entry via your windows communications device to any recipient,” says Primrose. “You can e-mail your invoices directly to your clients via an isolated server, limiting unauthorised access to confidential data, and you can pull status reports of declarations as they pass through Customs and/or international administration via SMS. The CSS programme will also include extended report writing facilities that will enable clients to draw up reports to their own specifications. “A user-friendly file-tracking system is already in use at several of our clients, automatically updating their client files on a real-time basis from multiple sources. This enables the tracking of shipping files making use of various forms of internet search criteria,” explains Primrose. CSS makes use of the Telkom X400 mailbox which it believes is the only really secure method of sending entries and receiving clearances via EDI. “There can scarcely be a company that has not had a harrowing experience with viruses courtesy of the internet, or been concerned about their data being corrupted, whether on purpose or not, which is why CSS took the decision to go the Telkom Cybertrade route, she adds. Import and export modules are already available, with invoicing in the testing phase. Further modules are in the process of being developed according to a priority list set-up after consultation with various clients. CSS is also involved in developing the new cross-border import and export documentation, and is in a testing phase with Namibia and Botswana Customs for the