The Johannesburg chapter of the Exporters’ Club will focus on building and maintaining international customer relationships at its next networking luncheon on October 2 at Harrisons in Rivonia. “Customer relationship management’s primary goals are to optimise business revenue and profit while reducing costs through improved interactions at each customer touch point,” says presenter Wynand Roos, product marketing manager of Microsoft SA. The charge for members is R200 (non-members R250) and includes a three course meal. For further details email sandy@exportersclub.co.za