Unprecedented times call for unprecedented service. Never before has the market faced such uncertainty and so many challenges as the world continues to battle the ongoing pandemicIn the ocean freight sector, volatility remains the order of the day, forcing logistics companies to think out of the box.“There are always challenges,” says Mikhail Kramer of Poseidon Logistics, formerly Seagull Africa. “We are, however, experiencing unprecedented times right now. I have never seen container and space shortages like this before. We have to be smart as it's an ongoing moving target; we always need to watch the market and make the best-calculated decisions we can for our customers.”He says now, more than ever, it is essential to monitor rates, space, and container availability continuously to help customers make the right calls.Poseidon Logistics recently underwent some big changes – including a name change. “ We never anticipated the growth we have experienced and continue to experience,” explains Kramer. “We are expanding our service offerings through all major African corridors, as we continue to be able to give our customers more.”With a management buy-out of the African operations of the Seagull Worldw ide Group – due to the overwhelming growth experienced by its African unit – the company needed to be a stand-alone core business. A new name to go with its new identity, so to speak.But, says Kramer, amidst all the change the one thing that has stayed the same is the commitment to clients. “Our clients and partners are still central in everything we do. They are the core of our business and we will move mountains for them.”He said the strategy remained focused on customer service, going above and beyond to meet customer needs and find solutions.“We are very positive about the future and the outlook for our business and industry at large.”According to Kramer, for mining and commodity exports in particular, high demand for vessels, and not enough supply, will remain the norm for the next few months at least.“Rates will continue to rally while this imbalance carries on,” he says. “But it is an exciting time to be involved in mining logistics.” For mining and commodity exports in particular, high demand for vessels, and not enough supply, will remain the norm for the next few months at least.– Mikhail Kramer