Enhancing service delivery a constant objective – Weelson

An increase in business confidence in Zimbabwe has pushed up activity in the region despite the volatility of global markets, says Deon Weelson, managing director of Pioneer Transport and Pioneer Coaches. “Along with the other SADC countries Zimbabwe is an extremely important market for us,” he told FTW. Pioneer Transport specialises in the provision of cross-border freight, logistics and passenger transport across the SADC region. “It is about turning challenges into opportunities,” says Weelson. “It is important when dealing in the African market to be able to offer a consistent and safe service with emphasis on the value adds.” This is not always easy in the volatile market that is Africa where challenges like bottlenecks and long waiting periods at border posts can affect delivery times negatively. The company constantly invests and upgrades its fleet and other facilities, said Weelson. “We have recently introduced a new transport management system that will be unique to our business and enhance our service delivery capabilities.”