As debate continues to rage regarding implementation of toll roads, yesterday saw the start by the South African National Roads Agency Limited (Sanral) of e-toll account registration, and the distribution of e-tags for Phase-1 of the Gauteng Freeway Improvement Project (GFIP).
e-tags are available from the participating retailers: Checkers, Pick’n Pay and Shoprite.
e-tags are also available from e-toll Customer Service Outlets located at malls in Gauteng or Customer Centres along the Gauteng e-road, by ordering them online at www.sanral.co.za or through the e-toll Call Centre at 0800 SANRAL (726 725).
An initial deposit of R50 per vehicle registration is payable (if the road user has not made the initial payment at the participating retailer already). The deposit and/or payment made at a participating retail outlet will be credited to the e-road user’s e-toll account, upon registration.
Gauteng e-road users have the option to register a Pre-Paid Account or a Credit Card Settlement Account. With a Pre-paid account the road user has the option of having the e-toll account automatically topped-up from a nominated bank account, once a minimum amount has been reached, or they can top it up at a participating retailer (from a date that will be announced in the media) or via the e-toll Customer Service Outlet or with an Electronic Funds Transfer (EFT).
Gauteng e-road users who select a Credit Card Settlement Account can pay their tolls by linking the e-toll account to a credit card. Transactions are rolled up daily and one amount is deducted from the pre-registered credit card.
Of note is that the e-toll System was designed and implemented to conform to the internationally recognised Payment Card Industry Security Standard (PCI). PCI is a set of requirements designed to ensure that companies that process, store or transmit credit card information maintain a secure environment. Other system data, including passage data, gantry images and contact details are secured in a similar way according to international best practice.
Special arrangements have been put in place for obtaining the e-tags and registering an e-toll account for fleets and groups of 50 or more. Details are available from the e-toll website.
All e-toll account holders can manage their e-toll accounts online through the e-toll website, where they will be able to view and print all transactions.
For road users that choose not to have an e-tag, they can pay their toll by registering their Vehicle Licence Plate Number or by buying a Day Pass.
