E-learning attracts growing support - WCO

E-learning is slowly but surely changing the face of training forever. A distance learning system using modern multimedia resources is fast becoming a highly sought-after training method as it allows trainees and students to learn where they are and when they want. According to Norbert Cochin from the World Customs Organisation, an hour of e-learning is equal to six days of face-to-face training. “It is a very intensive form of training that was thrust upon the world some ten years ago. Since then it has been developed and fine-tuned to offer learners a world of knowledge at the click of a button.” Cochin says the WCO, which has 150 learning modules in its e-learning programme, ensures that students are constantly monitored by having to do quizzes. “It tracks the progress but also ensures someone is not moving forward more quickly than they should because unless you pass an evaluation, you will not be able to continue.” While some modules only take an hour, others are up to 60 hours long. “The pace at which you learn is your own. It is also productive as employees are not out of the office for days on end due to training. And in a world where life-long training has become the norm, it is essential that we give people options all the time to learn.” Cochin says e-learning programmes also offer availability and flexibility to users while offering integrated and effective training. “Obviously e-learning can never replace practical hands-on training and that is why we believe it should be supplemented with practical skills development which is encouraged by our various training centres in the countries in which we operate.” He says with the positive application of the programme the competency levels of customs and trade administrations are systematically improved, allowing for WCO standards to be implemented across the globe. “This training programme strengthens synergies between customs authorities while it also builds up customs capacity using the WCO uniform language. There is no denying that e-learning is the perfect learning tool across borders, allowing the beginner and the expert to take part in the learning experience.”