Delivering bespoke solutions is becoming increasingly important in Namibia’s logistics landscape, where rising cargo volumes and booming trade are placing mounting pressure on service providers to maintain speed, reliability, and efficiency. As the country cements its role as a regional logistics hub, operators are being called upon to adapt rapidly and innovate in response to growing client expectations and complex supply chain demands.For Pindulo Logistics, this shift has been central to its growth strategy. “Not even two years ago, we started with just one inside port warehouse in Namibia,” said Tautinge Festus, business development director. “Today, we’re operating three to four facilities and actively diversifying our services. When we first entered the market, we were known mainly for handling bulk cargo. Now, we’re adding value through repackaging, bagging, and breakbulk handling, and we’re even considering containerised cargo.”He said this transformation had been driven by an open and responsive approach to client needs. “When we first secured a fertiliser client, we didn’t have the necessary bagging equipment or warehousing in place. But within months, we developed a tailored solution and brought in one of the most advanced bagging machines (bagging both one ton and 50kg) on the market. The way we see it, once the client is on board, we find the solution. That’s what defines us at Pindulo – we’re solution finders.”This ethos has led to major operational milestones. “We’re especially proud to be the only logistics provider currently offering a true end-to-end solutionfor a mine client,” Festus said. The company moves 220 000 to 256 000 tons of copper concentrate approximately 1 030 km from the mine in Botswana to the Port of Walvis Bay. Pindulo manages all aspects of the process, from cross-border clearance and paperwork to port warehousing and bulk loading via specialised patent skips. “It’s a complete logistics solution, a strong example of what’s possible when service providers think beyond the conventional.”According to Festus, it is critical for logistics companies to be agile. “One’s strength lies in the ability to deliver on a client’s wish list – whether it’s saving them time, cutting costs or developing a tailored solution that doesn’t yet exist,” he said.One example of this adaptabilityis Pindulo’s innovative skip system, used for loading export bulk cargo vessels . “In the past, the industry standard was to load a 10 000-ton parcel in four to five days,” said Festus. “We are committed to loading the same parcel size in 24 hours and we continue to deliver on it consistently. What’s more, we do it with zero spillage and no product loss.”The company has seen a notable uptick in the movement of import of sulphur destined for both Zambia and DRC while zinc concentrate also started moving in December. “We’re already seeing an increase in volumes along the corridor,” he said.“Fertiliser continues to see strong demand and the Walvis Bay corridor remains the preferred route for this commodity.”Looking ahead, Pindulo is committed to staying ahead of the curve. “Innovation is in our blood – it’s what makes us tick,” said Festus. “We will continue to invest in research and development to refine our service solutions, expand our capabilities and help shape the future of logistics in Namibia.” LV
