Clever software reduces customs delays

Delays in customs
clearance can
be prevented by
ensuring that
all parties in the logistics
chain are using up-to-date
software that can detect
any anomalies before they
arise as problems at the
border post.
Ridwaan Mohammed,
general manager at
Advanced Customs
Solutions, a customs
clearance and EDI freight
software provider, said it
was important for clearing
agents to be able to keep
their promises of speed,
reliability and customer
service excellence to
importers, exporters and
transporters, even when
unexpected problems arose
in the logistics chain.
“The main challenge
of doing business in the
SADC region is customs
compliance. Noncompliance
of any party
within the logistics chain
causes delays that nobody
needs,” he said.
“ACS overcomes this by
providing clever software
solutions that
integrate stakeholders
within the logistics
chain.”
Mohammed said
the company’s
ACS Freight
System
software
provided
solutions to
ensure customs compliance
processes were adhered to
through seamless systems
integration and intuitive
system information
validations, which removed
errors and increased speed
within the logistics chain.
“These solutions provide
tracking, integration, customs
compliance and accurate
communication mediums,
thereby reducing delays
and increasing customer
satisfaction.”
Mohammed said
the software had been
developed to integrate into
almost any other software
solution – accounting,
customer relationship
management and
Asycuda.
“This has
solved many
issues which
stakeholders were
experiencing as
it allows all systems
to act as one. Due to the
flexibility of our operations,
we are able to fulfil the
needs of every stakeholder
within the industry
throughout the SADC
region.”
Mohammed said the
company was constantly
upgrading its software
and hardware server
platforms to ensure optimal
performance.