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Choose your service provider wisely

15 Dec 2022 - by -
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The growth in the high-value cargo sector is driving the need for reputable service providers who can move cargo safely.According to Dewald Theron of Mweza Trans, cargo owners need to be aware of who they are using and are best advised to use transporters who are not only well-trained and able to move this type of cargo, but also have reputational backing.“The high-value cargo market is growing and there is major scope for logistics and transport. It is, however, essential to use reputable service providers. There are many transporters out there that cut rates just to get the work. Opting for the cheapest partner could ultimately be a very costly decision.”He says Mweza Trans has gradually been expanding its high-value cargo operation. “The market is growing and we see potential in it. As a company, however, we started small, making sure we had the necessary capability and knowledge to service this sector well. We have crossed many hurdles and focus on our customer service.”He said a variety of tracking products was required for high-value cargo. “We use three tracking products in our f leet as well as anti-jamming devices, and then we also have trailer tracking. At least 90% of the high-value cargo we move is done with an escort ser v ice.”He said volumes were definitely on the rise but escalating costs remained a challenge. “Load-shedding, for example, has a serious impact when it comes to things such as getting the positioning of trucks. Increasing costs are an issue for our industry – and the economy at large – as they are passed down to the client and ultimately to the consumer.”According to Theron, the value of high-value cargo is skyrocketing as costs continue to escalate.“It is critical in this industry that costs are contained as it will just become too expensive and lead to people taking chances with their cargo. Also, if we have too many entities involved in transactions it increases the risk as too many people know what is being moved, when and where to.”Theron says it's essential to understand clients’ needs and operations, making sure they also have a clear understanding of the company's operations.

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