Aero-Link moves into European market

Aero-Link Consulting has upped its game and stepped into the European market. This follows its appointment as cargo handling agent for Turkish Airlines. Aero-Link managing director Jeremy Anandkumar told FTW the contract came into effect on July 16 this year, and while the company is still in the process of refining and streamlining the service, it has heralded a new era. “We have predominantly been dealing with airlines in Africa. With this contract we are stepping into the European market and are no longer under the radar. We believe that we are establishing a solid reputation as a cargo handling agent.” Having invested in infrastructure upgrades in recent months, the new contract is very much a part of the strategic planning of Aero-Link Consulting. “It has in fact been a challenging few months due to the growth explosion we have experienced,” says Anandkumar. Commercial manager Andre Hoffman agrees. “We have invested in a dedicated and committed staff who all have a very hands-on approach and we have put a lot of emphasis on our service delivery. Accuracy, efficiency and timedriven processes are what give you a competitive advantage,” says Hoffman. Both Anandkumar and Hoffman say that meeting the high service level standards of Turkish Airlines is of extreme importance to them. “This is a company where service is integral – and we intend to keep it that way,” says Anandkumar. “Our key management are all people with good reputations that are respected in the industry and that is very much a part of our success. We would rather walk away from a quick buck than put our reputations on the line. We deliver on our promises.”