Freight is kept moving through the Beitbridge border post 24 hours a day following the decision by Speedlink Cargo to keep its offices open round the clock. “This means that we are able to provide support at any time of the night or day,” says sales and marketing manager Lizwe Bunu. Speedlink offers a “full bouquet” of services, including air, sea and road freight, bonded warehousing, project management, household removals and consultancy. With offices in South Africa, Beitbridge, Chirundu, Nyamapanda and Mutare, Speedlink is able to provide specialised support for hauliers, according to Bunu. A company-wide training programme is grooming all staff on how best to work with clients in order to help them better manage the movement of freight. As a result, staff have been able to identify innovative solutions to the problems faced by clients – including keeping the doors open in the Beitbridge office. There is also a focus on the “synchronicity” between the different departments within the company to ensure that they all work together to meet the needs of clients. Twice-daily updates are provided on the progress of shipments.
